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Q:What is the lead time for a product?
normally for 49US series and 49U series the leadtime will be about two weeks , for SMD series It will take about 3 weeks , for OSC-SMD series it will take about 3~4 weeks . ceramic series will take about 1~2 weeks, but for some special frequency or with unnormal requirements for the part it may take more longer time for delivery
 
Q:Can I place small order? What is the minimum quantity I can purchase from ROSON?
yes , you are welcome to place small order to ROSON also . our normal MOQ will be 1000pcs for each type . but for some different and special requirements for the first order .
 
Q:How do I obtain a quote for a product?
when you are interesting in the parts of ROSON and would like to have a quote ,pls kindly contact our company by mail or phone , pls make the clear description of your requirement on the part and someone of ROSON who got your inquiry will response as quickly as possible .
 
Q: How do I purchase/order samples?
For customer’s samples requirement , we will be able to provide some few pcs by free to customers for test , but if the quantity is bigger than 10 pcs then we will consider to charge the samples , customer will need to place an sample purchase order to ROSON for buying .
 
Q:I need the products as soon as possible, what is the quickest way to purchase?
pls contact our saler ASAP to show your urgent requirements , we will firstly check with our warehouse
if there are any stock on hand , if do have the stock then we will informe you to place the order for shipment preared , if there is without any stock , we will check with our factory immediately to confirm with the exact leadtime for you , if possible , we are able to issue the uegent products application to factory for Priority arrangement on produce .
 
Q:Can you give me further details about ROSON products?
Actactly , most detailed information of ROSON are already online showing , pls refer to different section for access to learn different information of us . or pls contact us for inquiry .
 
Q:I want to know if the products are Lead-free/RoHS compliant.
Yes, all of ROSON products are Lead free/RoHS compliant parts. ...
 
Q:I have a technical inquiry. Where can I contact?
we have the engineer team for customer’s technical inquiry , but we would like to advise you to contact our sale representative to show your inquiry firstly , and he/she will transfer your inquiry to the related engineer and response you ASAP .
 
Q:Will ROSON accept custom-made requirement or OEM case ?
Yes , we do accept the custom-made order and OEM order , pls contact our sale representative for more detailed discussion .
 
Q:How do you decide the parts number?
When we receive a request for a sample we put in a temporary number as a sample code.
 
Q:Can I purchase the products for experiments and studies?
Yes.you are welcome and we will be very pleased to provide any support that we can .